By using the Drivn app, you agree to these Terms and Conditions which govern your access to and use of our e-hailing and parcel delivery services. Drivn operates as a platform connecting users with independent drivers in and around Bela-Bela, and by using our services you accept the rules, responsibilities, and limitations outlined in this agreement.
By using the Drivn app, you agree to the following Terms and Conditions.
Drivn is an e-hailing and parcel delivery platform operating in and around Bela-Bela. We connect users with independent drivers to provide transport and delivery services.
You must be at least 18 years old to use Drivn. By using the app, you confirm that all information provided is accurate and up to date.
Drivn provides:
We act only as a platform connecting users and drivers. We are not responsible for the direct actions of drivers or users.
Users agree to:
All payments must be made through approved methods within the app where applicable. Prices may change based on distance, demand, or service type.
Rides or deliveries may be cancelled by either party. Cancellation fees may apply depending on timing and circumstances.
While we aim to provide safe services, users accept that Drivn does not physically control rides or deliveries. Users are encouraged to report any unsafe behaviour immediately.
Drivn is not liable for indirect damages, delays, losses, or issues arising from the use of drivers or the platform.
We reserve the right to suspend or remove accounts that violate these terms or misuse the platform.
Drivn may update these Terms and Conditions at any time. Continued use of the app means you accept any changes.
For support or questions, contact us at:
Drivn Support
Email: support@drivn.co.za
Phone: +27872653530
